The NCSSM CARE Network Report form may be used to submit concerns about students' emotional or physical well-being. When completing this form, please be as thorough, specific, and objective as possible about the situation you are reporting, so that we can best determine an appropriate response.
The NCSSM Incident Report form may be used to submit any concerns related to the NCSSM campus, our students, or our staff. When completing this form, please be as thorough, specific, and objective as possible about the situation you are reporting, so that we can best determine an appropriate response.
Each and every time your student leaves campus they MUST sign out (i.e. even when leaving with an adult—parent, CC, or teacher—or simply traveling down 9th or Broad Streets with friends)
Each student will register for an Orah account. They will then sign out when they leave campus via the Orah mobile app on a smartphone or tablet by signing into their account and submitting a pass which should include their destination, companion(s), and expected return date/time.
If a student is not traveling more than 30 miles, missing curfew, or going to be gone overnight, they simply submit a Day / Local pass. Then they are good to leave campus. If they will be walking or biking, they must return to campus by sunset. Additionally students should always have at least one companion when departing campus.
If your student will be traveling beyond a 30 mile radius of campus, will be missing a curfew, or leaving campus over night, they should submit the pass of the appropriate type. Once they have, you will recieve an email to your NCSSM account and must approve their pass. For this reason we ask any passes for traveling beyond a 30 mile radius of campus, missing a curfew, or leaving over night be submitted at least 24 hours in advance, unless the student is being picked up be their legal guardian. Once a student is ready to leave for a pass of this type they MUST stop by the Bryan CC Desk to get their pass activated. At this time their legal guardian or another adult approved of in the pass must present ID to the on-duty CC, before the student can depart. If the student is departing campus by taxi or rideshare, this should be noted in their pass; in this case the student still comes to the desk to get their pass activated, but no one will need to present ID, as the student is departing on their own.
We will provide students transportation to the Greyhound or Amtrak station. If your student is taking a train or Greyhound bus as part of their pass, they follow all the steps above. In addition they must speak to the CC at the Bryan Desk at least 24 hours in advance of their travel, so we can get them added to our transport list (we will also schedule a return pickup, if needed) and should arrive back at the CC desk promptly, to ensure we get them to their train on time. In this case, a student does not need anyone to present ID when they leave campus, since they are being taken to the station by an on-duty CC.
Posted at most building entrances/lobbies, you will find a small gray and white tile with the Orah logo on it (right). You can use the Orah app on your phone and your phone's NFC scanner to end your signout pass and check back into campus. If you don't use the Orah app when swiping your phone by the tile, you will just be taken to the 'download student app' page.
You cannot end the pass* without swiping your phone by one of these tiles. We currently have one tile posted at the most heavily trafficked parts of our campuses.
*The only pass you can end on your own via the app/desktop version or using an NFC tile is Day/Local. The other passes require a staff member or an NFC tile swipe to end.
10:00 PM In-building curfew
12:00 AM In-room curfew
11:00 PM On-campus/In-building curfew
1:00 AM In-room curfew
Must return to campus before Sunset
CCs are available 24 hours a day to assist your students.
The Bryan CC desk is staffed from 7:30am to 1:30am, Sunday through Thursday and from 7:30am to 2:30am on Friday and Saturday. All other CC building offices are staffed beginning at 6:30pm each day. Outside of these hours there will always be 2 CCs on call while students are on campus.
The contact numbers for the on-call CCs are posted at each CC desk and can be viewed here.
If your student has an emergency, they are encouraged to reach out to the on duty CCs.
Campus Safety Officers are available 24 hours.
They can be contacted at 919.416.2911
Mail and packages should be addressed as follows:
Student’s Full Name
NCSSM
1219 Broad Street Durham, NC 27705-3577
Students will be emailed when mail or packages arrive to collect it from the mailroom. Please note that mail and packages may only be delivered while the mailroom is open (8:00AM-4:30PM, Monday-Friday).